Whilst we are still processing orders as normal we are experiencing some delays with ROYAL MAIL, whilst the majority of orders are being delivered on time, some orders are unfortunately taking a week or more to arrive. Please do not rely on our usual delivery times to be correct during this crisis.
Thank you so much for your patience and understanding during this unprecedented time
All orders are sent via Royal Mail on a signed for service or via courier depending on your order size. If your order was sent via courier then a tracking number will be sent to the email address used when placing the order.
Please note that Royal Mail signed for is NOT a trackable service.
Royal Mail 1st Class Signed : £2.95
Next Day Shipping : £4.95
Free shipping on orders over £20.00
Please note the following products are Dispatched at specific speeds:
Cushion Covers: 1-3 business days
Mugs: 1-3 business days
Bags: 1-3 business days
Sweatshirts and Hoodies: 2-7 business days
T-Shirts: 2-7 business days
Masks: 1-3 days
Phone accessories: 1-3 days
Business days are Monday to Saturday.
Postage will be a further 1-3 Days
Frequently asked questions
My package has not been dispatched yet? What can I do? Due to the items being personalised, the dispatch times may vary between items. We try our best to get these out within the time frame but some items may be slightly delayed. Please contact us via email and we will look into your order for you.
Do you deliver internationally? To which countries do you deliver? Yes! We’re happy to deliver your order internationally – please note that additional delivery rates will apply.
Our Personalised Ladyship & Lordship Mug Set are a must-have gift for the lord and lady of the manor!
This mug set can be personalised with 2 names with up to 12 characters per name, with one name on each mug. The reverse of the mugs can be personalised with a message over 4 lines, with up to 20 characters per line.
The names on the front of the mugs will appear in upper case. The message on the reverse of the mugs is case sensitive and will appear as entered.
The text 'her ladyship' and 'his lordship' is fixed and cannot be amended.
What's more, this fantastic gift can also be made and dispatched in 48 hours.
Hand washing is recommended.
Material is ceramic.
Perfect for Wedding, Anniversary, Valentine's Day, Christmas.
Please ensure you read the full description and follow the personalisation guide. Most items have restricted character allowances per line, this INCLUDES spaces. Please check all spellings are correct and the allowance is met so you do not have any missing characters/words. Once your order is processed, we are unable to make any changes.